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The Turd Nerd LLC

FAQ

We offer weekly and bi-weekly service. For most homes, weekly visits keep your yard consistently clean – especially with multiple dogs – while bi-weekly is a great fit for lighter needs. The right choice comes down to how many dogs you have, your yard size, and how often you’re out there using it.

It’s simple: get a quote online by entering your ZIP code and service preferences, complete a short registration with your contact and property info, choose weekly or bi-weekly service, and submit. We’ll confirm your schedule and can usually start within a few business days.

Nope. As long as we can safely access your yard, we’ll take care of everything while you’re away and let you know once the visit is done. For your very first cleanup it can help to be home so we can learn your yard, but it’s not required.

We proudly serve northern New Jersey, including Bloomingdale, Hewitt, Highland Lakes, Little Falls, Oak Ridge, Pompton Lakes, Riverdale, Sussex, Vernon, Wanaque, Wayne, and West Milford. Not sure if you’re covered? Enter your ZIP code on our site or give us a call.

We work through most conditions, including light rain and snow. For severe weather — lightning, heavy snow, ice, or extreme cold — we may reschedule for safety, and we’ll always let you know promptly when that happens.

Every visit includes a full yard inspection, removal of all accessible pet waste, bagging and disposal, and a confirmation once we’re finished. We cover lawns, garden beds, patios, and other accessible pet areas, and we always handle your gates and property with care.

Yes, with no cancellation fees. We just ask for a little notice, and if you’ve prepaid for visits we haven’t completed yet, we’ll refund the remaining balance

Yes. We collect and dispose of pet waste responsibly and in line with local guidelines, and we keep your lawn, your family, and your pets in mind every visit.
A typical residential visit runs about 15–30 minutes, depending on yard size, number of dogs, and how much there is to clean. Your very first cleanup may take a little longer, especially if the yard hasn’t been serviced in a while.
Absolutely. We build custom pet waste management plans for HOAs, apartment communities, and commercial properties of any size. Reach out for a free consultation.
Yes — you can switch between weekly and bi-weekly anytime through your customer portal, by phone, or by email. Changes typically take effect on your next billing cycle.
Just let us know at least 48 hours before a scheduled visit to skip it. For longer trips, we can put your account on hold and pick right back up when you’re home.
Recurring plans are prepaid per billing cycle to cover your scheduled visits, and one-time cleanups are paid at booking.
Pricing depends on how many dogs you have and how often we visit. Weekly service starts at $20 per visit, bi-weekly starts at $30, and each additional dog is just $2.50 more. New residential customers get their first cleaning free.
We accept all major credit and debit cards. Commercial clients may also have invoice options.

Still Have Questions?

Can't find what you're looking for? Our team is happy to help. Reach out and we'll get you a fast, friendly answer - and a free quote if you're ready.
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